Sunny Health AI

Healthcare moves at the speed of trust®

Ask Sunny

Care that feels as simple as texting. Employees and covered dependents text one number. Common conditions are treated over text by a licensed clinician from a Sunny physician-group partner. When someone needs to be seen, Sunny finds the right in-network site and books it for them.

A member texting Ask Sunny from the sofa
Two paths to care

Treated over text, or booked for you

Path 1

Text care for common conditions

Describe symptoms over text. A licensed clinician from a Sunny physician-group partner handles the visit. No appointment needed.

  • Prescriptions or lab orders when clinically appropriate
  • Resolved in the flow of the day, without leaving the desk

Path 2

In-person care, booked for them

When someone needs to be seen, Sunny matches them to the right in-network site and handles the scheduling.

  • Calls, faxes, confirms and reminds, so the member does not chase it
  • Continuity when text care is not enough
How it works

From first message to treatment or a confirmed appointment

  1. 01

    Text one number

    Visit asksunny.com and describe what is going on in plain language: a symptom, a question about your benefits, or care you need to schedule. Covered dependents use the same number. Tap Text Sunny and describe what is going on in plain language: a symptom, a question about your benefits, or care you need to schedule. Covered dependents use the same number.

  2. 02

    Sunny asks the right follow-ups

    Sunny gathers what a clinician needs to know, checks your eligibility and network when available, and clarifies location, timing, and preferences.

  3. 03

    Treated over text, or matched to the right site

    For common conditions, a licensed clinician from a Sunny physician-group partner handles the visit and, when clinically appropriate, sends a prescription or lab order. Otherwise Sunny matches you to an in-network, high-value site of care.

  4. 04

    Booked and followed through

    Prescriptions go to a local pharmacy or your home. When in-person care is needed, Sunny calls and faxes the office to book, then sends confirmations and reminders and handles rescheduling.

What members notice

Care that fits around the day

One number for everything

Symptoms, benefits questions, and scheduling in one thread, for employees and covered dependents.

Prescriptions and labs, when appropriate

Sent to a local pharmacy or delivered home. Lab orders issued and sample collection coordinated, inside the same thread.

Booked for you, with any office

Sunny calls and faxes to schedule, even with offices that have no online booking, then handles confirmations, reminders, and rescheduling.

In-network by default

Sunny checks coverage and favors in-network, high-value sites, including independent surgery centers, imaging centers and labs.

Fits between meetings

A text visit replaces the trip and the waiting room. Works wherever people are, remote or hybrid.

Private and secure

HIPAA compliant and built to protect personal and health information, so people can ask sensitive questions with confidence.

Time back

Hours people get back, not another portal to check

~60

minutes back per text visit

Versus leaving the desk, commuting, waiting, and returning. A planning assumption, not a guaranteed result.

Someone at work glancing at their phone between meetings
Who does what

Sunny is the platform. Physician-group partners deliver the care.

Ask Sunny: the platform

Member experience, navigation, provider data graph, scheduling, reporting. Technology only. Sunny does not practice medicine or deliver care.

Physician-group partners: the care

All clinical care is provided solely by Sunny's contracted physician-group partners, licensed in all 50 states.

  • HIPAA compliant
  • Secure and auditable
  • TPA, network and stop-loss stay as they are.

Healthcare access platform; does not practice medicine. Clinical care solely by contracted physician-group partners licensed in all 50 states.

Next step

Model this for your plan, or scope a pilot.

Member experience, network fit, and a savings model built on your claims mix.