01
Assessment and treatment plan
Describe what is going on and answer a few follow-up questions from your phone. A licensed physician reviews every case. No appointment, and no video call unless it is actually necessary.
Healthcare moves at the speed of trust®
Ask Sunny
Care for common conditions over text, with a licensed physician in the loop. Plus always-on navigation to find the right provider, understand benefits, and book care in seconds. No membership required.
What Ask Sunny Does
Healthcare that starts with a conversation
Ask Sunny gives anyone a personal healthcare guide they can reach in seconds. Text Sunny about a health concern and, when appropriate, the whole problem is handled over text: assessment, a prescription sent to a local pharmacy or delivered to your home, lab orders, and a scheduled in-network appointment when in-person care is needed. It also helps users understand their coverage, compare options, and book in-network or out-of-network providers across any carrier.
If it can be solved over text, Sunny solves it. If it needs something more, Sunny gets you to the right place instead of handing back a list.
Text-Based Care
Care for common conditions, entirely over text
A licensed physician is in the loop on every visit. Visits cost a flat $19, paid up front, with no membership or subscription.
02
Prescriptions and labs, handled
Prescriptions are sent to a local pharmacy or delivered directly to your home. Lab orders are issued and sample collection is coordinated, all inside the same thread.
03
The right next step when text is not enough
If a concern needs in-person care, the same conversation continues into matching a specialist, confirming they are in network, and scheduling the visit on your behalf.
How It Works
From first message to treatment or a confirmed appointment
- 1 Step 1
Start a conversation
Visit asksunny.com and describe what is going on in plain language: a symptom, a provider you need, or a question about your benefits.
- 2 Step 2
Sunny asks the right follow-ups
Sunny gathers what a physician needs to know, pulls in eligibility details across carriers when available, and clarifies location, timing, and preferences.
- 3 Step 3
Treats over text, or finds the right provider
For common conditions, a licensed physician reviews the case and, when appropriate, sends a prescription or lab order. Otherwise Sunny surfaces in-network or out-of-network options with clear tradeoffs on cost, access, and convenience.
- 4 Step 4
Handles the next step for you
Prescriptions go to a local pharmacy or your home. When in-person care is needed, Sunny books directly with any reachable provider in the U.S. over phone, fax, and portal rails, then sends confirmations and reminders.
Why Ask Sunny
A navigation layer that works for everyone
01
Open to anyone
Start at asksunny.com with no membership or plan portal. High-quality navigation is not limited to a single insurer or employer.
02
Cross-carrier guidance
Sunny helps users understand benefits, eligibility, and coverage details regardless of which health plan they have.
03
In-network and out-of-network options
Prioritize in-network care to control cost, or choose out-of-network providers when access, specialty, or preference matters more.
04
End-to-end, not a handoff
Sunny resolves what it can over text and completes the booking for everything else, then manages confirmations, reminders, and rescheduling.
05
Privacy and security first
Built with strong protections for personal and health information, so people can ask sensitive questions with confidence.
06
Enterprise-ready foundation
The same provider graph and booking rails behind Ask Sunny power the Directory API and Scheduling API, so it scales with enterprise reliability.
Under the Hood
Built on the Sunny platform
Ask Sunny runs on the same infrastructure Sunny sells to payers, employers, and platforms. The Directory API keeps its provider data accurate, and the Scheduling API books its appointments. Licensed physicians review every text-based visit. An AI orchestration layer coordinates all of it under one intelligence, and every conversation makes the whole system better.
AI Orchestration
One brain, from first question to treatment or booked visit
Most tools stop at information. Sunny's orchestration layer carries the user all the way from a question to a filled prescription or a confirmed visit.
01
One brain, not a bolt-on
Sunny coordinates AI systems, provider and benefits data, and office workflows under a single orchestrating intelligence rather than a thin chatbot.
02
A foundation you can trust
The orchestration layer runs on an AI foundation built for clinical robustness, with strong safety guardrails at the core.
03
Respects the rules
Users speak naturally about what they need while the system honors benefit rules, network design, and regulatory requirements underneath.
04
Nuanced preferences
The right provider is rarely one dimensional. Sunny tracks a wide range of preferences and requirements and applies them to every matching and scheduling step.
05
Built for messy reality
Phones roll to voicemail, IVRs branch unexpectedly, offices break for lunch, and staff call back later. Sunny's voice AI is built for exactly this.
06
Invisible complexity, visible results
The orchestration layer works physician review and real-world office workflows in the background while the user simply sees that Sunny is working on it.
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